Introduction
Did you know that India is rapidly becoming a voice-driven market? With digital adoption on the rise, voice search queries in India have surged by 270%, showing that consumers here prefer quick, seamless interactions. In fact, 82% of mobile users in India are using voice-activated technology, highlighting a significant shift towards voice-driven experiences. As consumer expectations evolve, they demand instant solutions, pushing businesses to adapt rapidly. This is where Voice Conversational AI comes into play to simplify customer interactions across industries.
At SuperBot, we are at the forefront of this change, offering a high-tech, AI-driven platform designed for smooth and intuitive interactions, just like communicating with a human. Whether handling customer queries, providing instant support, nurturing business leads, SuperBot excels at it all. Here are a few reasons for you to explore why SuperBot should be your go-to choice for voice conversational AI.
The Importance of Delivering Results Across 250+ Organizations
Over 250+ organizations from diverse industries across India, such as Education, Healthcare, E-Commerce, Consumer Electronics etc., each benefit from our tailored Voice AI solution by optimising their costs, and improving CSAT.
Largest Voice AI Platform in India
With customers across diverse industries, Superbot offers the best-in-class voice AI solution that is tailored to the organisation’s needs. Our proprietary Hinglish ASR makes our engine one of a kind with 95% accuracy.
- More than 200M conversations annually
- 7+ Regional Languages
- Proprietary ASR (95% Accuracy)
- Open integrations
- Tailored Voice Agents
Set up your AI Agent in minutes
With Superbot’s proprietary conversational flow builder and workflow templates aligned with your business needs, you can deploy and go to market with your AI Agent in minutes.
Near-Human Interactions with Real-Time Fulfillment
SuperBot's Real-Time Fulfillment (RTF) feature allows it to fetch and process data during live conversations with the customer. Whether it's retrieving account details, updating records, or accessing product or order information, SuperBot seamlessly integrates with your systems to provide instant solutions, reducing the need for follow-up calls and enhancing overall customer satisfaction.
Transforming Customer Service with Complete Autonomy
With 80% of queries handled through self-service, customers get instant answers without needing human intervention. By eliminating wait times this not only boosts customer satisfaction, but also allows the team to focus on more complex issues. Achieve a 60% reduction in average handling time (AHT), and a 50% increase in Agent Productivity, meaning faster resolution of customer issues and improved overall productivity.
