To provide 24x7 assistance to all the patients, their families, etc. with their queries regarding appointment, reports, tests, doctor’s availability, etc. without any human limitation or waiting in long call queues.
To help you bridge the communication gap between you and your customers, with one single agent which can do the work of 1000+ agents alone.
To avoid missing appointments because of missed calls and long call waiting queues and eventually hampering the ROI.
To address the human limitations like not recalling the data of all the tests and doctors and thence delay in providing the current information.
To allow you to use your human agents more efficiently and effectively for doing the smart work for you, while a machine does all the hard work.
In parallel to attending the incoming calls, SuperBot can also take appointment and call back requests from the patients.
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It can conduct mass-level survey and feedback campaigns to help you identify the area of improvements and upgrade your brand.
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It can pay advance calls to the patients a day or a few hours prior to their booking to take their attendance confirmation. And in case of cancellation can even take the new dates.
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SuperBot can promote any new offer, package or service in almost 100x lesser time than the usual methods while confirming the interest of the users.
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If linked to your HRMS, it can pay auto-calls to the patients in queue about the availability of the beds for their admittance.
With the capability of handling 1M+ calls a day, SuperBot can act as your own virtual call centre, where all the incoming calls can be catered 24×7, concurrently.
It can pay regular reminder calls to the patients for their upcoming appointments, regular check-ups and help you build a strong relationship with your customers.
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SuperBot understands colloquialisms with the help of pre-built intents and doesn’t require any human involvement.
PinnacleWorks manages end-to-end infrastructural and training requirements of SuperBot.
No need to worry about missing any calls now. Pay and attend calls 24x7x365 with SuperBot.
Now, no need to keep a pool of agents. SuperBot does the work of 10K agents alone at 1/10th the total cost, thus boosting your ROI by reducing time, efforts, and cost.
SuperBot supports easy integrations with all the leading CRMs,
Payment Gateways,
MarketPlaces, Telecom Providers, etc, to enable businesses set up
their
virtual call centre in the most seamless process as possible.
