Coaching

Go for Improved Efficiency, Reduced Workload and provide a Better Experience and valuable service to your prospective student with Superbot.

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Why Superbot is required?

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Missed Calls & Delay in Timely Follow Ups

Since Human Agents can handle only a limited number of calls in a day and can’t be available 24*7, 365 days a year, a number of leads gets missed as they don’t get resolution of their queries.

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Lack of Real-Time Lead Verification

More than 50% of the counselling time of counsellors is invested in just verifying and mining out the potential leads. Leading to missing or delay in connecting with leads which needs actual counselling and can be converted.

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Lack of Standard Script or Structure

Unlike Corporates, which runs one of the best and smooth calling process, Education Industry lacks a standard calling procedure. A standard calling script is not there. A defined structure for smoothly undertaking the calling operations is also lacking.

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Human Limitations

Be it the introduction of new courses, where the humans can’t recall the information of 100+ programs, esp new ones and end up giving wrong information or abruptly disconnecting the calls, leading to loss of leads.

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Counselling Quality Audit

Do regular auditing and provide valuable feedback to your counsellors, helping them refine their approach and maintain the highest level of service.

How Superbot is addressing these challenges

Real-Time Lead Verification

Real-Time Lead Verification

Superbot can verify all the applications/leads received for your institute on a real-time basis to help counsellors avoid investing their time in just verifying the leads.

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Process Application

Conduct Counselling Quality Check

Keep track of the lead quality and counsellor performance check, by doing regular audits with Superbot. Get real time audit log and stats, while mining the potential leads to boost your ROI in parallel.

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Stand out of the crowd!

24/7 Availability

Superbot can provide immediate and continuous support to potential leads, even outside regular business hours. This 24/7 availability can improve user experience and help coaching institutes to generate and convert leads more efficiently.

Drip Marketing

Helpful in Promotional Activity

Superbot can tailor their promotional messages to the interests and preferences of potential leads, increasing the chances of conversion.

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Stand out of the crowd!

Do Drip Marketing

Superbot can also be used as a marketing medium, where it can do rule-based auto calling to the respective candidates and prompt them for taking further actions required for securing admissions.

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Promotional Activities

Reduces Turnaround Time

With Real-Time Lead Verification taking place, the first call post query submission initiates instantly and hence reduces the turnaround time for your university to less than a minute.

Experience on the go scalability for placing calls with Superbot!

The Benefits of using

Easy Plug and Play Integrations

Superbot supports easy integrations with all the leading CRMs, Payment Gateways,
MarketPlaces, Telecom Providers
, etc, to enable businesses set up their
virtual call centre in the most seamless process as possible.

Drive your Business & Boost your Customer Experience with a next-gen calling solution!

Connect for your free demo now!