Higher Education

Be it generating and nurturing the leads through impactful engagement, verifying the applicant’s data, or running engaging drip marketing campaigns to get more conversions, Superbot can do it all via its rule-based, auto-calling feature.


Why Superbot is required?


Missed Calls & Delay in Timely Follow Ups

Since Human Agents can handle only a limited number of calls in a day and can’t be available 24*7, 365 days a year, a number of leads gets missed as they don’t get resolution of their queries.


Lack of Real-Time Lead Verification

More than 50% of the counselling time of counsellors is invested in just verifying and mining out the potential leads. Leading to missing or delay in connecting with leads which needs actual counselling and can be converted.


Lack of Standard Script or Structure

Unlike Corporates, which runs one of the best and smooth calling process, Education Industry lacks a standard calling procedure. A standard calling script is not there. A defined structure for smoothly undertaking the calling operations is also lacking.


Human Limitations

Be it the introduction of new courses, where the humans can’t recall the information of 100+ programs, esp new ones and end up giving wrong information or abruptly disconnecting the calls, leading to loss of leads.


Counselling Quality Audit

Do regular auditing and provide valuable feedback to your counsellors, helping them refine their approach and maintain the highest level of service.

How Superbot is addressing these challenges

Real-Time Lead Verification

Verify your Lead information in Real-Time

Superbot can verify all the applications/leads received for your universities on a real-time basis to help the counsellors avoid investing their time in just verifying the leads.

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Process Application

Streamlining the Application Process

Superbot can take necessary details from the students and can proceed their application over the call itself. This includes steps like Course and Program Choice, Taking Academic Details, Registration, etc.

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Conduct Counselling Quality Check

Keep track of the lead quality and counsellor performance check, by doing regular audits with Superbot. Get real time audit log and stats, while mining the potential leads to boost your ROI in parallel.

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Drip Marketing

Do Drip Marketing

By using Superbot in drip marketing campaigns, higher education institutions can increase engagement, encourage prospective students to take action and ultimately improve enrollment rates.

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Providing 24/7 Assistance

By leveraging its advanced technology and machine learning capabilities, Superbot can provide instant support for 24/7 to students seeking assistance with various issues related to their education.

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Promotional Activities

Powerful tool in Promotional Activities

Superbot can also increase the gravity of the admission scenario by paying last date to apply reminder calls, Entrance Exam date, promoting USPs and Scholarship, etc.

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Personalized Guidance

Superbot can suggest programs that align with a student’s academic interests and background, helping to increase the likelihood of a successful admission.

Experience on the go scalability for placing calls with Superbot!

The Benefits of using

Easy Plug and Play Integrations

Superbot supports easy integrations with all the leading CRMs, Payment Gateways,
MarketPlaces, Telecom Providers
, etc, to enable businesses set up their
virtual call centre in the most seamless process as possible.

Drive your Business & Boost your Customer Experience with a next-gen calling solution!

Connect for your free demo now!