Almost Everyone is doing the same thing. With no differentiating factor, & the same set of potential buyers are being approached by 100+ agents and companies.
For undertaking promotional activities at mass level, while making the customers aware about the new services and offers and also in parallel taking their interest confirmation, while addressing their custom queries.
For placing automated reminder calls depending upon the user activity and interests, for collecting payments, upselling any other service, etc. at mass level
For undertaking activities like telephonic KYC, Confirmation of New Service Opted by the customer, etc.
To assist you in having a centralised platform with the help of two way API integration to help you manage all your call logs, recordings and transcripts.
To help you collect regular and timely feedbacks from your customers, for improving your services and enhancing your customer experience.
To help you conduct surveys among your existing customers to know their opinion about a recently launched or about to be launched services, etc.
To help you experience a cultural shift like other industries by adapting an AI-Powered Technology.
It can pay regular reminder calls to the customers about their upcoming payments, their missing information or due formalities requirement, etc.
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In parallel to attending the incoming calls, Superbot can also place 1M+ calls in a day to promote any offer or services, while capturing the customer’s interest and auto-scoring them.
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For all the people whose telephonic KYC are required, Superbot can take care of the same with the help of its advanced automation rules. Similarly real time fraud detection can be done.
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With the capability of handling 1M+ calls a day, Superbot can act as your own virtual call centre, where all the incoming calls can be catered 24×7, concurrently, while answering custom queries of the customers.
It can do the job of 1000 agents at once, at zero infrastructure and training cost, 24×7, 365 days with real-time fetching of the required data and no human errors.
It can conduct mass-level survey and feedback campaigns to help you identify the area of improvements and upgrade your brand.
With new rules and laws coming into enforcement every now and then, Superbot can assist in floating it to the masses in 10x less time, while addressing their customer queries and taking their consent.
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Superbot understands colloquialisms with the help of pre-built intents and doesn’t require any human involvement.
PinnacleWorks manages end-to-end infrastructural and training requirements of Superbot
No need to worry about missing any calls now. Pay and attend calls 24x7x365 with Superbot.
Now, no need to keep a pool of agents. Superbot does the work of 10K agents alone at 1/10th the total cost, thus boosting your ROI by reducing time, efforts, and cost
Superbot supports easy integrations with all the leading CRMs,
Payment Gateways,
MarketPlaces, Telecom Providers, etc, to enable businesses set up
their
virtual call centre in the most seamless process as possible.
