SRM University's admission department which faced a dual challenge stemming from limited staffing resources and the aspiration to enhance diversity in its student body. Managing a high volume of applications, responding to inquiries, and ensuring timely and effective communication with applicants were tasks that strained the available manpower. Additionally, the university sought to attract a more diverse applicant pool that represented a broader range of backgrounds, regions, and demographics. Superbot helped the University in bridging the gap which existed.
Vikas Bajaj
Student Recruitment Manager, International Affairs
SRM University Sonepat, Haryana
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