Be Available 24x7
Offer Zero Wait Time
Address Queries in RealTime
Do Sentiment Analysis and Respond Accordingly
Improve your CSAT Score by offering your customers a Reduced Turn Around Time, 0 wait time while addressing their queries and being available for them 24x7
Experience Plug and Play Integration
Enjoy Zero Human Intervention and Training Cost
Let your humans address only the important queries
Address complex queries in minutes
Set up easy workflows and rules to initiate calling
Place automated reminder calls with real-time query addressing
Never miss a reminder call
Get Real-Time Statistics to Analyse
Get to know about the queries asked by your customers
Auto Classify the calls with real-time auto scoring
Get Deeper Customer Insights and Make Data-Driven Decisions
Superbot supports easy integrations with all the leading CRMs,
Payment Gateways,
MarketPlaces, Telecom Providers, etc, to enable businesses set up
their
virtual call centre in the most seamless process as possible.