Help Agents Stay Focused on the Conversation
While Superbot Handles the Rest
During live calls, agents juggle systems, scripts, policies, and customer emotions all at once. Superbot Agent Assist removes this load by working silently in the background, guiding agents in real time and capturing everything automatically.
What Happens Today
Agents search for answers while customers wait
Notes are written after the call from memory
Compliance steps are missed under pressure
New agents take weeks to become productive
Higher Navigation = High Bounce Rate
Let Superbot take care of it!
What Changes with Superbot
Superbot listens to live calls and understands what’s happening, as it happens. It surfaces guidance, answers, and actions instantly, without breaking the flow of the conversation.
Agents stay present
Customers get faster answers
Data is captured automatically
It escalates issues immediately
You hear what matters while it still matters
No missing details
Agents stay present
Customers get faster answers
Data is captured automatically
It escalates issues immediately
You hear what matters while it still matters
No missing details
How Teams Use Agent Assist
During the Call
Real-time assistance
Smart Prompts
Prompts appear when the agent needs help
Contextual Guidance
Policies and steps are shown contextually
Compliance Flags
Mandatory disclosures are flagged
Confidence Boost
Objections are handled with confidence
After the Call
Automated workflows
Auto Summary
Summary is generated automatically
CRM Integration
CRM fields are filled
Smart Disposition
Disposition is set
Action Logging
Next steps are logged
What Improves Immediately
Predictable sales pipeline from first touch to closed deal, every step is automated.
Lower handling time
Better call quality
Cleaner CRM data
Faster agent ramp-up
Higher CSAT
Where It Delivers the Most Value
Superbot helps teams perform better, faster, and more consistently across every conversation.
Sales Teams
Stay consistent and close deals faster.
Support Teams
Resolve customer issues quicker with confidence.
Collections Teams
Stay compliant even under pressure.
Counsellors
Deliver accurate information every time.
BPOs
Reduce training time and minimize errors.
Built for Real Call Centers
Superbot Agent Assist works with your existing tools and workflows delivering instant guidance without disruption.
How It Fits Into Your Stack
Superbot connects to your telephony, CRM, ticketing, and knowledge systems and works alongside your agents, not instead of them.