Collections & Payment Automation
Recover Payments Without Friction, Conflict, or Manual Effort
Superbot automates payment reminders and collections conversations across voice and WhatsApp ensuring customers are informed, followed up, and guided to pay without pressure or agent overload.
Why Collections Break Down at Scale
Collections fail not because customers don’t want to pay but because reminders are late, inconsistent, or uncomfortable.
Agents spend hours calling
Agents repeat the same questions
Customers ignore SMS reminders
Follow-ups are missed
Escalations happen too early
Compliance risks increase
The Result:
Higher costs, lower recovery, damaged relationships
How Superbot Improves Collections
Superbot handles early-stage and soft collections automatically, using calm, consistent, and compliant conversations.
It reminds customers on time.
It explains dues clearly.
It offers payment options.
It tracks commitments.
It escalates only when needed.
Payments happen with less friction.
It reminds customers on time.
It explains dues clearly.
It offers payment options.
It tracks commitments.
It escalates only when needed.
Payments happen with less friction.
What Superbot Automates
Payment Due Reminders
Voice and WhatsApp reminders go out before and after due dates with clear next steps.
Promise to Pay Tracking
Track which customer is promising to pay when and reconnect with them for reminders
Early Delinquency Handling
Soft, non-aggressive conversations help reduce defaults before cases become serious.
Escalation to Agents
Sensitive or disputed cases are routed to human agents with full customer context.
Industry Use Cases
Banking & NBFCs
Loan EMIs, credit card dues, repayment follow-ups
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Education
Fee payment notification, fee due reminders, last date announcements
Utilities and telecom
Bill payments, overdue notices, reconnection reminders
Subscriptions and SaaS
Renewals, failed payments notification, plan expiry notification, due date reminders
How it works?
Superbot reaches out automatically
Customer receives payment options
Commitment is recorded
Follow-ups happen if needed
Escalations go to agents
Built for Compliance & Scale
Superbot conversations are auditable, configurable, and aligned with your compliance rules.
✔ You Decide Tone
✔ Timing
✔ Escalation Logic
Results
What Improves Immediately
Predictable sales pipeline from first touch to closed deal, every step is automated.
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Higher recovery rate
0%
Lower collection cost
0%
Fewer escalations
0%
Better customer experience
0%
Fully compliant conversations
Collect Payments Without Burning Out Your Team
See Superbot collections automation live.